Please only submit the request one time. This is not an automated process so it takes time for your request to be processed.
The reset of your password may take up to 48 hours, but the average turnaround is under a day.
You will be notified via your non-NCU email address when your password has been reset. We ask that if possible you do not use a YAHOO account as our emails tend to end up in your Junk Mail Folder with Spam and get overlooked.